A MESSAGE FROM NISSAN SAUDI ARABIA COVID-19 updates

We appreciate the trust you have placed in Nissan KSA and its Dealers, and we will take every measure to ensure you are provided with an exceptional customer experience. In alignment with the government direction to limit the spread of the COVID-19 virus in the Kingdom, we want you to know that you can rely on us to ensure that you are provided with the safest and most convenient services, even through the toughest times.

We are all responsible to do our part in combating the spread of this virus and protecting our society from it. Nissan Saudi Arabia and all our dealers take the current COVID-19 situation very seriously. Please be assured our priority during these difficult times remains the safety and well-being of our employees and customers. 

We have developed and launched several solutions that makes it easier to shop for your Nissan from the comfort and safety of your home. Shop@Home is our ultimate promise towards providing the best customer experience while ensuring we have your safety and health as our top priority.

Bader AlHoussami
Managing Director
Nissan Saudi Arabia Co. Ltd.

It is our hope and aim to maintain normal levels of service as much as possible. Currently our dealerships remain open for business; we are still offering service and repair work, as well as new and used car sales. However, please refer to our dealer locator for the very latest information regarding specific dealerships’ status and opening times. We are fully complying with the latest advice from the Saudi Government, so certain dealerships may be operating with reduced resources due to self-isolation procedures.

We have implemented the “Safe and Clean” program which covers all operational details and touchpoints between the staff and the customers and between the customers themselves inside the outlet. The objective of the ‘Nissan Safe and Clean’ program is to provide customers with peace of mind with the implementation of the ‘back-to-business’ guidelines. This program has been initiated in cooperation with the Saudi Center for Disease Prevention and Control – Weqaya

We would like to ensure you while your vehicle is in our care, our dealerships are committed to the following safety and hygiene procedures:

All staff members commit to regular temperature checks, handwashing and use of hand sanitizers. Our technicians wear disposable gloves and apply disposable car-seat, steering wheel and gear knob protectors during each visit. Contactless drop off may be possible at some of our sites so please discuss when making your booking.

Our Door-To-Door Service gives you the assurance of having your vehicle picked up from a location of your choice for servicing by our professionals before being delivered back to your doorstep, so you don’t need to leave your home.

As an added precautionary measure, our Team will sterilize your car before and after your vehicle is serviced, giving you true peace of mind.

To schedule your Door-To-Door pick up and drop off, including servicing and sterilization. Please click here.

You Can also book your service Online!

If your vehicle is still in the warranty period under normal conditions your vehicle should always be serviced in line with the service schedule to maintain its warranty. We understand that this might prove difficult over the coming weeks and therefore as a manufacturer we will show flexibility regarding these regulations.